Services

Payment Options

We accept Zelle, Paypal, CashApp, Bank Transfer, Bitcoin, and Apple Pay. Sorry, we cannot split payments onto separate cards or pay methods. Please note all charges and refunds are posted in US dollars.

Waiting List

If you see a product in our store that is out of stock, simply enter your email address and click "Notify Me". An email will be sent to you automatically as soon as we get the item back into stock.

Cancellations

In order to provide our customers with the best shopping experience, our systems are automated, and therefore orders cannot be cancelled after they are placed. If you would like to cancel your order, kindly get to us via email, text, or live chat. an agent will get to you shortly to discuss further regarding the cancellation of your order.

Damage Claims

In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify the carrier and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.

Ordering Information Center

All orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the product back to the address below in its original packaging. You can expect a refund within one billing cycle of us receiving your returned product. Within the US and UK we can provide a return label. There will be an additional 6.38 € EUR deduction from the refund, for label usage.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Also, we understand customers must open items before determining if they like it. As long as the item is not used in excess, you will get a full refund for it. If not, you will be subject to a partial refund.

Returns Should be sent to:

fragranceperfumestore.com Returns
Order # (Include your order number)

300 W Texas Ave Baytown, TX 77520

Security and Privacy Guaranteed 100%

We are committed to your privacy and security. When you shop at fragranceperfumestore.com your security and privacy is 100% guaranteed. Your personal information is used to process your order, and fragranceperfumestore.com Inc. will not share or exchange online information that you provide us with a third party unless you provide prior consent.

All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by Verisign, the industry standard. To verify our security with Verisign, simply click the logo to the right.

If you have any questions regarding our privacy policy and practices, or would like to do delete any data associated to you, please contact us.

Information for persons residing outside the USA

Transfer of Personal Information outside the EEA. We process Personal Information in the United States of America and in other countries. In some cases, we process Personal Information on a server outside your own country. We use the highest encryption standards and best practices to protect your Personal Information. When you place an order with fragranceperfumestore.com , you consent to us transferring and hosting/storing your Personal information outside the EEA.

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